Contact
Contact My Threaded Heart
Have a question about a patch, backing option, order, or custom request? We’re happy to help.
Response Time
We do our best to reply within 24 hours, Monday through Friday. Messages sent on weekends or holidays may take a little longer.
Order Help
If there is an issue with your order, please email us with your order number, a short description of the problem, and clear photos if the item arrived damaged or incorrect. We’ll review it and work with you to make it right.